![]() ![]() It includes chat widget screens, a bot editor’s design, and other visual elements like images, buttons, and icons. So what does all this mean for chatbot UI specifically?Ī chatbot user interface (UI) is the layout of the chatbot software that a user sees and interacts with. As opposed to UI, UX design covers the overall user experience including such abstract notion as how a user feels about your software and whether they achieve their goals with it. This includes the look, logic, organization, behavior, and functionality of each individual element and their work as a whole. If we talk about UI design in general, it’s always about direct interactions between a user and a software. Let’s get going, you guys! No time to waste.įinal thoughts on chatbot UI What is a chatbot UI? These examples will help you get a sense of what people expect from the chatbot design today. We are here to answer this question precisely and provide some definitions and best chatbot UI examples along the way. So, what are the precise requirements for great chatbot interfaces? And support agents should have no problems creating any chatbots or tweaking their settings at any time. People should enjoy every interaction with your chatbot – from a general mood of a conversation to its graphic elements. And these things are equally important for both your chatbot widget and a chatbot builder. Sure, a truly good chatbot UI is about visual appeal, but it’s also about accessibility, intuitiveness, and ease of use. When designing a chatbot that both your customers and your agents will deal with every day, colored buttons, icons, and wallpapers won’t mean much. If you want to win your customers’ hearts, you need to take care of the chatbot user interface. Having a chatbot tool is only half the battle.
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